FAQ
I've installed the App, how do I start using Faerie Planet?
Why do I need a username and password?
How do I find and catch faeries?
Why can't I find any faeries?
I can only find 2 types of faerie! How do I find more?
How many faerie types are there?
Why do I only seem to get 3 faerie types in the full version?
Why are faeries so difficult to find indoors, in a car, a bus or a plane?
What happens when I’ve caught all 10 faerie types?
What is faerie gold used for?
What is the Lifetime faerie gold score?
What is my Current faerie gold score?
What do Mysties cost?
What happens when I run out of Mysties to send?
When will more faeries be coming?
How do I give you feedback or make suggestions?
I've installed the App, how do I start using Faerie Planet?
- You will be asked to register a username and password.
- This will allow you to add your friends’ usernames to your address book. You can then send and receive Mysties.
- Once registered you can logout on one device and login on another and retain your scores and faeries.
- You can register later but in this case you will not be able to add friends, or send or receive Mysties.
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Why do I need a username and password?
- Because it allows you to access your address book, to add friends to your address book and send and receive Mysties.
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How do I find and catch faeries?
- On the Faerie Planet home-screen, tap the “net” icon.
- You are now seeing the world through the device’s camera.
- When the “Faerie-o-meter” green bar is full, a faerie will appear any second for you to try to catch.
- Remember, faeries love the outdoors and nature, so they’re easier to find there.
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Why can't I find any faeries?
- They’re not that easy to find, but they do love the outdoors and nature, so they’re easier to find there.
- You can find them indoors too, if you’re lucky! Look indoors for natural things that they might hide in, or around.
- If you are looking in low light or it’s getting dark, try switching on the torch/flashlight once you’ve tapped the ‘net’ icon.
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I can only find 2 types of faerie! How do I find more?"
- The free version of Faerie Planet has 2 faerie types - Woodland and Field.
- If you would like to find more, please upgrade by tapping the ‘magic purse’ in ‘Treasure Chest’, or when prompted.
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How many faerie types are there?
- There are 2 faerie types in the free version of Faerie Planet.
- There are 10 faerie types to find in the full version.
- Full version users will be able to find new faeries as we add them to Faerie Planet
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Why do I only seem to get 3 faerie types in the full version?
- You need to catch each of the first 3 faerie types, 3 times, to unlock the next 3 faerie types.
- You do the same again, catching these 3 types of faeries three times to unlock the next 2, and a further 3 times each to unlock the last 2.
- Check out the big bonuses each time you unlock the next set of faeries.
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Why are faeries so difficult to find indoors, in a car, a bus or a plane?
- They are not that easy to find, but they do love the outdoors and nature, so they are easier to find there.
- But they can be found indoors if you look for natural things they might hide in or around.
- If you’re looking in low light or it’s getting dark, try switching on the torch/flashlight once you’ve tapped the ‘net’ icon.
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What happens when I’ve caught all 10 faerie types?
- First, check your “scoreboard” to see if you’ve caught the Noble and Fire faeries 3 times each. If you have not succeeded, keep going to receive your 10,000 faerie gold bonus!
- When you’ve caught all 10 faerie types 3 times each, you can keep catching faeries and adding to your score, and you can keep sending Mysties.
- We’ll be adding more faeries soon, so look out for the Faerie Planet updates!
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What is faerie gold used for?
- Faerie gold are the points you earn by playing Faerie Planet.
- You earn faerie gold by catching faeries, adding friends to your address book and getting bonuses.
- There are a lot more points to earn when you upgrade to the full version.
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What is the Lifetime faerie gold score?
- It is your total score or your high score.
- It increases as you catch faeries, add friends and receive bonuses.
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What is my Current faerie gold score?
- This is the amount of faerie gold you have available to use for sending, replying or forwarding Mysties.
- Mysties ‘cost’ 500 faerie gold points each time you send, reply or forward.
- The more Mysties you send the more your current score goes down.
- But you can add to your current score by catching faeries, adding friends and getting bonuses.
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What do Mysties cost?
- In the full version of Faerie Planet, Mysties only cost 500 faerie gold points each time you send, reply or forward one.
- In the free version, you get 3 free Mysties to send and a bonus Mystie each time you add a friend to your address book. When these run out, you’ll need to upgrade to the full version where your faerie gold points can be used to send Mysties.
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What happens when I run out of Mysties to send?
- In the free version you can upgrade to the full version and get lots of Mysties with your faerie gold points.
- In the upgrade version you can either keep catching, adding friends and getting bonuses to boost your Current faerie gold score or you can go direct to the magic purse and get 50,000 faerie gold points which will give you up to an extra 100 Mysties instantly to send.
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When will more faeries be coming?
- Soon! We hope to bring new faeries into the world on a regular basis. We’re already working on the next ones.
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How do I give you feedback or make suggestions?
- We’d love to receive your suggestions. Just go to “contact us” which you’ll find to the left or at the top of this page.
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